Is the AI voice realistic? Will guests notice it's not human?

The voice is natural and ultra-realistic, with an empathetic tone and instant response times. For transparency — as required by the EU AI Act — the assistant always introduces itself as a virtual assistant at the start of the call: guests know who they're talking to, and appreciate immediate, professional answers 24 hours a day, including nights and weekends.

How do I activate call forwarding on my phone?

You activate forwarding in under 5 minutes by dialling a code on your phone's keypad, compatible with TIM, Vodafone, WindTre and the other Italian carriers. You can choose between: • Full forwarding: every call goes to kallmy (e.g. code *21*). • Only when busy or unanswered (e.g. code *67*). You can turn it off at any time, and you always forward to your own kallmy number. You'll find the steps for every carrier, mobile and landline, in the call forwarding guide.

What happens with an urgent or complex request?

The virtual receptionist immediately transfers the call to your mobile when it detects an urgent matter, following the rules you set. For standard requests it collects name, phone number and dates and sends you an instant notification, so you can confirm at your own pace.

Does kallmy integrate with WhatsApp and my property management system (PMS)?

With WhatsApp, yes: kallmy sends the owner an instant notification for every call and, on higher plans, an automatic summary to the guest. With property management systems (PMS) there are currently no direct integrations: the receptionist collects the request with dates and contact details and passes it straight to you, while confirming availability always stays with you.

How much does kallmy cost? Is there a contract?

Plans start at €12.95 per month with 10 calls included and no contractual lock-in. A 7-day free trial with no credit card is included, and you can upgrade, downgrade or cancel your subscription at any time with one click.

AI Receptionist for Hotels & B&BsYour AI Receptionist for Hotels and B&Bs in Italy

Never miss
a guest call again.

The AI-powered phone answering service for small hospitality businesses. It handles booking requests, answers guest questions and sends you leads on WhatsApp.

Try it free

No credit card required

12:04

kallmy

24/7Always on. Even on Ferragosto.

5 minTo go live. Zero technical skills.

Hands-freeIt handles requests. You get only what matters.

0 ringsAnswers instantly. Never busy.

See How It Works

Hear kallmy at work. On a real phone call.

A natural Italian voice. It understands the guest, answers, and captures the request. Hear the difference.

Demo: a real call handled by the AI

Click to listen to the recording

A receptionist that's always ready

In the demo you'll hear the AI assistant welcome the guest, answer detailed questions (breakfast included, check-in, pets) and accurately capture the requested dates for the quote.

✓

Instant answer (0 rings)

No hold music, no busy line. Your virtual receptionist picks up instantly.

✓

Your name, your rules

The AI assistant answers on behalf of your property and follows your specific sales rules.

Your Dashboard

You see everything.
Without picking up the phone.

Every call lands in your dashboard: who called, what they wanted, what the AI answered. Open, review, confirm.

✓

Transcripts and recordings

Re-read or replay every conversation, word for word.

✓

Data extracted automatically

Name, phone, dates and number of guests. Already organised, no sticky notes.

✓

Leads ready to confirm

Every request becomes a lead with an estimated value. All that's left is your yes.

app.kallmy.com/dashboard

Calls this month

Leads

Confirmed

Est. revenue

€2,840

Recent calls

See all →

+39 347 112 2334Today, 12:021 min 42Completed

+39 335 556 6778Today, 09:152 min 10Completed

+44 7911 123456Yesterday, 23:401 min 05Completed

+39 331 445 5662Yesterday, 18:22—Missed

Data captured by the AI

Name

Marco Rossi

Phone

333 123 4567

Dates

Jun 14 – 16

Guests

B&B Aurora, good morning! How can I help you?

Do you have a double room for the weekend of the 14th?

Recording0:34

Features

Everything a receptionist would do. Always on shift.

It answers, transfers, captures data and notifies you. No switchboards, no expensive software.

Call Transfer

A call that really needs you? The AI recognises it and puts it through to your mobile, without making the guest call back. You set the rules: which calls, to which number, at what times. Important requests always reach you. The rest is handled autonomously.

Data captured, leads ready

Name, phone, dates and preferences extracted from every call. You get a clean lead, ready to confirm.

WhatsApp Integration

Automatically sends the guest a WhatsApp message with a summary of their request and your official contact details.

Multilingual Answers

Pick up to four languages among Italian, English, German, French, Spanish and Dutch: the receptionist detects the guest's and carries on in it.

Dedicated Knowledge Base

Train it with check-in/out times, pet policies, indicative rates and services. It only answers with real data.

No Errors, Nothing Made Up

Programmed never to make legal commitments or confirm binding reservations. The final decision always stays with you.

Happier guests

A table at the restaurant, a tip about the city, room service: instant, accurate answers to every request, at any hour.

All features

Why Choose Us?

What makes kallmy unique?

Zero missed calls, zero waiting for your guests. Clean leads, at a fraction of the cost of an employee.

Every call. Even at 3 in the morning.

Always on duty, day and night, with no reception hours. Evening and weekend calls — the ones you lose today — become bookings.

Sample Conversations

Three properties. Three requests. Zero hesitation.

A farm stay, a B&B, a boutique hotel: listen to the calls and read how the AI handles each property's typical requests.

Call transcript: AgriturismoListen to the call

Good morning, you've reached Podere Santo Stefano. How can I help you?

Good morning, I wanted to know if you have a double room for the weekend of June 12th.

Good morning! Please note this call may be recorded to help handle your request. I don't have access to live availability right now, but I'll take your request and have our staff get back to you very soon. May I have your first and last name?

My name is Michele Facchini.

Perfect, I've noted Michele Facchini. Could you leave me a contact — perhaps the number you also use on WhatsApp — so we can get back to you quickly?

Yes, of course.

Thank you, I've saved your contact. Our staff will get back to you shortly to confirm availability for the weekend of June 12th.

Demo calls are in Italian — transcript translated.

Pick a category on the left, then press play to listen to the call.

Our Vision

“The phone call is the first impression a property makes. Nobody likes being sent to an impersonal answering machine — but hiring dedicated staff costs too much.”

That's why we built kallmy.

The best AI-powered voice hospitality, made accessible to Italy's small accommodation businesses: B&Bs, agriturismi, guesthouses.

Instant answer
Qualified bookings
No guest left behind

Plans & pricing

Transparent pricing, no lock-in

Choose the call volume that fits your property and compare every feature.

See pricing

Our voices

12 natural voices to choose from

Listen to the receptionist voices and pick the right one to welcome your guests.

Listen to the voices

Frequently Asked Questions

Everything you need to know about kallmy

Quick answers to the most common questions about the AI virtual receptionist and call forwarding.

kallmy is an AI-powered phone answering service for B&Bs and hotels that answers calls 24 hours a day, 7 days a week. It works in 3 steps: 1. Forward your number's calls to kallmy. 2. The virtual receptionist answers guests using your property's FAQs. 3. You receive each request's details in real time on WhatsApp, and find the transcript, recording and extracted data of every call in your dashboard. Setup takes about 5 minutes and requires no technical skills.

Start free in 5 minutes

Create your virtual receptionist and try it free for 7 days. Activate forwarding when you're ready to welcome your guests.

Start Free Now

What makes kallmy unique?

Zero missed calls, zero waiting for your guests. Clean leads, at a fraction of the cost of an employee.

Never miss a guest call again.

Hear kallmy at work. On a real phone call.

Demo: a real call handled by the AI

A receptionist that's always ready

Instant answer (0 rings)

Your name, your rules

You see everything. Without picking up the phone.

Transcripts and recordings

Data extracted automatically

Leads ready to confirm

Everything a receptionist would do. Always on shift.

Call Transfer

Data captured, leads ready

WhatsApp Integration

Multilingual Answers

Dedicated Knowledge Base

No Errors, Nothing Made Up

Happier guests

What makes kallmy unique?

On 24/7, from €12.95 a month

Live in 5 minutes, no technicians

An Italian voice. Genuinely natural.

Human support, always there

Every call. Even at 3 in the morning.

Three properties. Three requests. Zero hesitation.

Stay Request (Tuscany)

Availability Request (two rooms)

Enquiry in English

Transparent pricing, no lock-in

12 natural voices to choose from

Everything you need to know about kallmy

Start free in 5 minutes

Never miss a guest call again.

Hear kallmy at work. On a real phone call.

Demo: a real call handled by the AI

A receptionist that's always ready

Instant answer (0 rings)

Your name, your rules

You see everything. Without picking up the phone.

Transcripts and recordings

Data extracted automatically

Leads ready to confirm

Everything a receptionist would do. Always on shift.

Call Transfer

Data captured, leads ready

WhatsApp Integration

Multilingual Answers

Dedicated Knowledge Base

No Errors, Nothing Made Up

Happier guests

What makes kallmy unique?

On 24/7, from €12.95 a month

Live in 5 minutes, no technicians

An Italian voice. Genuinely natural.

Human support, always there

Every call. Even at 3 in the morning.

Three properties. Three requests. Zero hesitation.

Stay Request (Tuscany)

Availability Request (two rooms)

Enquiry in English

Transparent pricing, no lock-in

12 natural voices to choose from

Everything you need to know about kallmy

Start free in 5 minutes

Never miss
a guest call again.

You see everything.
Without picking up the phone.

Never miss
a guest call again.

You see everything.
Without picking up the phone.